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Faq

frequently asked questions

Customer service management.

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Products

Are your dry fish products fresh?

Yes, we use traditional methods to dry and preserve the freshness of our fish.

How should I store the dry fish after delivery?

Do you use preservatives in your products?

What are the different types of dry fish available?

Is the fish sun-dried or machine-dried?

Order

Where is my order?

How long does delivery take?

Can I change my delivery address after placing the order?

How can I cancel my order?

Do I need to create an account to place an order?

How do I check my order history?

Shipping

What payment methods are accepted?

Is online payment safe on your website?

Can I pay using UPI or PhonePe/Google Pay?

Why is Cash on Delivery not available?

Return Policy

Do you have a return policy for damaged items?

How do I raise a complaint about my order?

What should I do if I entered the wrong mobile number or address?

My cart

Empty shopping cart

No products in the cart.

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